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I would like to express my appreciation for the helpful and quick response to my request for servicing my Vectra

We have only very recently moved to the area from over 50 miles away and it was extremely helpful that I was able to find servicing for my Vauxhall at very competitive prices

Thank you

Gerald Waterfield

Jane and I have recently bought a used car from your Danetre Garage and would like to offer our appreciation of help of one of your sales team, namely Tom McGaughey.

We have bought from Danetre in the past but were seriously considering a change from Vauxhall. Nevertheless, on the off chance, we called into your garage just to view what was on offer. We were greeted by Tom whom we found to be very helpful, cheerful and pleasant in his dealing with us and his refreshing manner went a long way to persuade us to once again, buy from you. We felt no pushiness or pressure in assisting us in our search and allowing us to make a decision.

Once we had decided Tom was prompt with all his sales administration during completion.

If Tom is typical of your team then all the more congratulations on the training in customer relations

Charlie and Jane Causebrook

Peter and I just want to say thank you. The time you gave and the trouble you went to helping us, is greatly appreciated by us, With all good wishes

Anne & Peter

I am writing to you to make a point of thanking you for the friendly and helpful service you provided. We felt very "comfortable" dealing with you and it's always refreshing to be looked after by someone with a smile and a feeling of time for the customer (not that commonplace these days!!).
Cheers for that.

Best wishes,

Charlie and Jane.

Having used your garage twice in a week I wanted to write and say what great service I have received yet again from your staff, in particular Dean in your service department. Nothing is too much trouble and I have been very well looked after. Thanks very much.

Tim Browning

Tim Browning

To Ben Cannings and the team at Rugby.

This is just a quick note to express our thanks for the high level of service received during the purchase of our Zafira.

Whether it was your support in helping us to make our choice, the attitude of you and your colleagues to resolving any queries or with the after sales service, we were very impressed with the quality of the service.

It has been greatly appreciated and I would not hesitate to recommend Rugby Great Central to anyone.

Many thanks to all concerned.

Mr J Wilson

I just wanted to express my thanks to you and the rest of the team working in the service department, particularly Craig and Jason for their help and advice, and the guys who very kindly collect and deliver my car. The excellent service I receive is very much appreciated and I would not hesitate to recommend Tile Hill Vauxhall to anyone.

Jayne.

I wish to put on record my sincerest praise and thanks to the staff of this company, specifically Paul Sheridan, Workshop Controller, Craig Watson the Manager and not forgetting Emily the Service Advisor.

This morning I took my Astra for its MOT at another independant garage, and was told that it had failed because the middle rear seat belt would not release, but was told "we'll see what we can do with it". This amounted to ripping the rear seat and its covers apart, covering them in filth and then saying "'nah, there's nothing we can do about it mate".

I first went to Tilehill in Broad Lane where I was directed to 'Tile Hill Service & Parts' in Torrington Avenue.

To cut a long story short, I was on my way again within two hours with the rear seat restored as good as new and the belt working properly for less than £40.

Once again many thanks to all concerned, and my only regret is not going there in the first instance.

Mr Jon Rishworth

MY DAUGHTER DEBORAH TORRENS HAS TAKEN DELIVERY TODAY OF HER NEW VAUXHALL CORSA,DANNY FRANKLIN YOUR CAR SALESMAN WAS ABSOLUTLEY OUTSTANDING IN MAKING THE SALE TO HER.

HIS PATIENCE, HIS MANNER,IS BEYOND REPROACH, AND WE WILL DEFINATELY BE BUYING MORE CARS IN THE FUTURE FROM HIM.

I ALSO PURCHASED (sheila torrens) A VAUXHALL TIGRA FROM HIM IN JUNE AND ONCE AGAIN IT WAS A PLEASURE DEALING WITH HIM!!!!.

KIND REGARDS

SHEILA TORREN

I would like to thank the staff at Danetre Vauxhall for the assistance they gave me when i tripped over on the forecourt, especially the young lady in reception, the cleaning lady for the tea and sympathy and Luke for his first aid and driving me to the doctors.

Brain Arthurs - Daventry

To Phil Copeman,

I just thought I’d drop you a quick email to say thank you very much for your assistance and approachable nature with the purchase of our Captiva.

We had a very bad experience at Ford where the salesman was very rude to me and we walked out and Graham wrote a letter of complaint to his boss.

We met a nice salesman at Peugeot but his colleague who handled the finance was rubbish and seemed to have a vocabulary of one syllable words, and didn;t seem to realise that you have to actually do something to get a sale.

Various others ranged from indifference to irritation as we kept looking round to find the car we felt met our family needs, at times we felt we were inconveniencing people by going in their showrooms.

At Brandish it was different, when frankly the staff could have been forgiven for being off their usual game due to the news about GM, but “no” from the man we spoke to on a Sunday afternoon when there were no prices available to the day we came in and spoke to you, we actually got the impression people wanted to sell a car to us, and in your case not just any car.

Perhaps it was the fact that you too have a family that made you seem to care, but with 4 children and a dog we needed to make sure we picked the right one for all our needs, as well as one that I liked the look of, I didn’t realise it was going to be so difficult when I started or I probably wouldn’t have bothered.

Thank you for your patience and understanding during this process, thank you for bearing with us while we thought out loud regarding the decision to buy or lease, and thank you for keeping us informed as things progressed after the decision to buy.

Thank you also for the demonstration of the controls when I picked it up without Graham and for mentioning the tax disc refund to me.

Thanks to you I am enjoying my new car and am so glad now that I didn’t give up and stick with my old Zafira, because I’m really loving the new car.

I hope to see you again when I buy my next car.

Kind regards,

Wendy

I have recently entered into a vehicle contract with motability scheme and have now taken possession of a Vauxhall Astra Design from the Coventry Dealership.

This was the first time that we had taken advantage of this scheme and we wanted to make sure that we made the correct decision re vehicles etc. Our decision therefore took some time and several visits.

It was always a close decision between the Vauxhall Astra and the Ford Focus, but what swung it for us was the help, guidance, and customer support provided by your staff, mainly Darren who led us through the process from start to finish and made the operation quick, and totally stress free. But I would also like to thank Scott, who helped us if we visited in Darren's absense.

We are extremely happy with the vehicle but even more thrilled by the customer service provided, which I cannot praise them highly enough for, and is a credit to your company and I would appreciate it if you could pass my thanks on to them.

I hope that this is the first in many years of involvement with your company.

J. Atkins

Dear Mr. Smith,

I Write to express my appreciation to the service given to my partner and I.

Matt has been very helpful, in fact he managed to sell an Astra SXi to two poor old “OAP’s”, what a feat, no sorry it was my choice!!

Matt is a first class representative of your super showroom and unlike “ford” over the road, took great interest in our needs. The car is super and I’m sure we will have a lot of fun.

Yours Faithfully,

B . H. Russell

To Rob,

Thank you for all your help and assistance in buying the car.

Best Wishes

Terry & Catherine Trotter

Once again, I feel that I have to contact you to let you know how happy I am with the service I have received at Brandish, Coventry. I took my vehicle in to have the manifold gasket replaced on Monday. I was told it may take three days and it was done in two; this, after a further problem was found and repaired also. Once again, the advice on labour and cost was spot on. Scott was also good enough to do me a great deal because of the work Ive had done.
The only problem for you is that in doing such a good job; I'll be keeping my vehicle for a couple of years. You can be sure however, that I will only be bringing it to Brandish for servicing and repairs(Ive already signed up for the service plan). In addition, when Im finally ready to get my Insignia Tourer, I'll be popping in to see the guys at Brandish.
Great job, Great service, many thanks.

Emmett McMahon

Yesterday I brought a Matiz.
I would like to say a thank you to Phil (I have a problem with names so I hope I have the right one)

He was a calm and reassuring salesman. I knew at first the car was what I wanted. He told me all I needed to know and never made me want to go out, by being bombarded.

Thank you Phil

Mrs Velma Knight

Just writing to express my sincere appreciation with the excellent standard of customer service, from initially searching for a car right up to the after sales care. It was refreshing to liaise with a sales person who was in no way pushy, and managed to adapt and tailor their help and advice to my specific needs.

You have constantly been on hand with any help, and been so professional and friendly when ever I have been in contact with yourself.

Thank you very much for your excellent customer service and making the purchase of my car one of the best yet, you will be highly recommended!

Mrs Bhangal